"The eBike is a technically complex product. Accordingly, advice and service play a crucial role," says Armin Harttig, Head of Service and Sales at Bosch eBike Systems. "We do a lot to ensure that bike dealers are comprehensively trained to offer a reliable service. Every year, training courses on the Bosch system are held in several European countries. In addition, we support dealers in their day-to-day work with our specialist advisors and our service hotline."

In the recently completed training tour, over 10,000 participants learned about the latest Bosch products and expanded their knowledge. In the period from October 2017 to March 2018, a total of 276 training sessions were held in 15 countries and 87 cities. The training schedule is constantly being expanded due to high demand: for example, training courses were also held in Scandinavia for the first time. In Switzerland, in cooperation with the Swiss Bosch partner Fuchs-Movesa, almost 1,000 participants from over 600 dealers attended the training courses in three language regions.

At the training courses offered by Bosch from October to March, particular attention was paid to the integrated Powertube battery and the Capacity Tester, which can be used to analyze a Bosch battery. Fault diagnostics, electronic shifting and new drive systems were other current topics that Bosch experts explained to specialist dealers.