Bike service: As before, but more digital | Ride MTB

Bike service: As before, but more digital

Wayne Bishop - unsplash

Photo: Wayne Bishop - unsplash

The bike industry sold a record number of bikes between 2020 and 2021. Today, the market is saturated, but the many bikes need servicing and repairs. Two new providers are tackling this issue, not reinventing work in the workshop, but taking a fresh approach to communication with customers and repair service providers.

The chain is stretched, the pads are worn through and the headset is wobbly? Then it's high time you had your bike serviced. There are two new providers at the start to tackle this issue:

CycleLab from Zurich is moving away from the traditional workshop with opening hours and instead offering customers the opportunity to book a workshop appointment online. This includes pick-up and drop-off in Zurich's Kreis 1-10 district. CycleLab welcomes all bikes, including bikes from consignors or DIY stores. The claim is Ride.Repair.Relax, which is intended to make it clear that repairing a bike can be done with just a few clicks.

Ruufix, a digitally oriented repair service, is also rolling out with Ruufix. This service focuses on existing garages and offers them a digital platform for organizing and booking services and repairs. So far, the services can be booked in the greater Zurich area as well as in the St.Gallen-Wil and Bern-Thun regions. Ruufix also includes pick-up and drop-off and mail-order bikes are welcome.

 


Note: This content has been automatically translated from German. Please report any incorrect translations.