"Charging cables, diapers, cell phones and condoms: online shoppers can find almost everything for almost everyone at digitec and Galaxus," Galaxus announced in a press release. Galaxus also offers numerous bicycle parts: From Shimano, for example, there are almost 3,000 items for sale, from mineral oil to bike shoes. Almost everything that makes a name for itself in the bike accessories sector is also available at Galaxus.

Bike parts delivered on the same day

The largest Swiss online department store in the city of Zurich now even delivers the most popular products as fast as lightning: anyone who orders items that are ready in the warehouse in Wohlen, Aargau, by 1 p.m. will receive their delivery the same evening, at no extra charge. And there aren't countless bike products in stock at the warehouse in Wohlen, but there are a few that are eligible for fast delivery. A quick web search reveals bicycle lights from Knog and BBB. Or a lock from Kryptonite or Abus or tubes from Schwalbe. If you want to know exactly, you can set the availability filter for bike parts to pick up in Wohlen and then know after a mouse click whether the part is available for speedy delivery.

Expansion to other locations

The new delivery option at digitec and Galaxus is called "lightning delivery". The logistics partner for the service is the technology company notime, a subsidiary of Swiss Post that specializes in same-day and time slot delivery. In the initial pilot phase, Zurich residents will benefit from the delivery option. "If the lightning delivery is well received by customers, we will also offer this service in other cities," says Johannes Cramer, COO of Digitec Galaxus.

Lightning fast and still unpacked

Digitec Galaxus delivers to its eleven stores from Wohlen once a day. The Zurich store even benefits from two deliveries a day. The products that customers order with the express delivery option are handed over to the notime drivers in the store for sorting and delivery. The couriers deliver the orders to the doorstep on CO2-neutral small electric vehicles such as cargo bikes and cargo tricycles. The products are delivered without additional cardboard packaging or filling material.

An SMS informs the customer about the time window for the express delivery. They can then communicate directly with the driver by cell phone, adjust their time window and follow the driver live on the last leg. Anyone who is not at home will find their order in the milk crate. Customers of digitec and Galaxus can use the Followme portal to prevent the parcel from being left behind.

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