The partner workshops are carefully selected by Rose Bikes and qualified on the basis of their technical expertise in the trade and their high standards of customer orientation. The local workshops are in direct contact with the Rose mechanics. They are certified by Rose Bikes to ensure a consistently high quality of service. Thanks to the connected network, Rose Bikes customers benefit from a comprehensive service portfolio in their local area. Customers can easily find their nearest partner workshop via the Rose Bikes website. The partner workshops are ready to offer the following services:

• Maintenance and inspection: In cooperation with the specialist and service workshops, Rose Bikes offers its customers the opportunity to carry out regular inspections for their bikes and e-bikes directly on site.
• Repairs: Whether it's a minor or major repair, the partner workshops ensure that Rose customers' bikes are ready to go again as quickly as possible.
• Warranty processing: The partner workshops handle all matters relating to the warranty and the Rose Crash Replacement Service for Rose customers.
• Procurement of original Rose spare parts: Local partners ensure a fast and reliable supply of Rose spare parts.

"By building up our network of partner workshops, we want to offer our customers not only high-quality bikes and e-bikes, but also a comprehensive, easily accessible service," explains Sarah Kustos, Retail Manager Cooperation & Expansion at Rose Bikes. "We will continue to focus on the strategic expansion of our service offering in the future. We will be adding more partner workshops and further developing our service standards in order to offer our customers a premium shopping and user experience."

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