Mavic wants to continue to fully meet the increased demands for technical support for wheels and warranty and service processing for all product lines in the future - and is therefore creating a central Mavic Service Center for all European markets in the first half of 2015, in the immediate vicinity of one of the production sites, not far from the headquarters in Annecy, France.

Special case Switzerland
Service for customers in Spain and England is already integrated in Annecy, and this step is imminent for customers in Germany and Austria. For Swiss Mavic customers - whether specialist dealers or end users - nothing is to change for the time being: The Mavic Service Center in Vernier near Geneva will remain in place. This means that goods and repairs carried out do not have to pass through customs, which significantly shortens the processing time. One or more Mavic technicians from Annecy will work flexibly in Vernier one to several days a week to handle repairs and warranties in the Swiss market. There will also be no changes to national telephone support in German.