On the morning of July 14, 2014, Frédéric Marchand, owner of a Stromer ST2 electric bike, reported his e-bike stolen from the Squadra Mondo store in Geneva. It was stolen from outside his restaurant on Saturday night. As Marchand has not yet downloaded the "myStromer" app onto his cell phone, he cannot locate his bike himself. Stromer Customer Service takes care of this for the thief. In less than 5 minutes, Customer Service locates the exact location of the e-bike via the app. It is in the middle of an industrial area in the Geneva suburb of Satigny. Frédéric Marchand immediately sets off with an employee from the Squadra Mondo store in Geneva to look for his ST2.

On arrival in the industrial area, he cannot find his Stromer at first. However, the localization application that he has now downloaded clearly shows the bike's location. It is in a container. A scrap car without an engine is blocking access to the container door. Marchand calls the police. The investigators move the scrap car out of the way and open the container. They are met with a surprising sight: Not only is the ST2 electric bike they are looking for there, but also around 50 other stolen bikes. Frédéric Marchand happily picks up his ST2: "This is the third bike that has been stolen from me. But it's the first one I've recovered."

www.stromerbike.com