The desire for more individuality and expandable functions is what drove the Swiss engineers at Biketec GmbH to further develop the FIT system and the FIT E-Bike Control app. Individual motor settings, adapted to your own riding behavior or functions to fully enjoy the riding experience, are increasingly in demand. With the FIT E-Bike Control app, Biketec GmbH is creating the link between analogue cycling and a networked and, above all, individualized riding experience. The range of functions of the e-bike can also be easily expanded after purchase according to personal needs, the only requirement is that the e-bike is equipped with FIT 2.0 technology.

Central operation via the app

"The FIT E-Bike Control app is constantly evolving. This is because the connected riding experience is becoming increasingly important and should become even safer and more individual with the additional functions," explains Angela Bieli, CMO of Biketec GmbH. "The scope of the app currently includes functions such as the range forecast per support level for the planned tour (Geo Range) or information on the installed components and the next service due. Functions such as the FIT Drive Screen are available as an in-app purchase, turning the smartphone into a fully-fledged display with navigation function. The app is operated conveniently via the e-bike's control element. To use the smartphone as a display, it is attached to the handlebars using the FIT multi-adapter - which has interfaces to SP Connect, Garmin and Wahoo - and conveniently charged via a cable while riding. The FIT Digital Key provides electronic theft protection. This feature opens and locks the motor and optionally the electronic frame lock of the e-bike via smartphone," explains Bieli.

Internet of Things for more safety

Networked mobility and greater safety are fundamental topics for Biketec when developing new e-bike components and collaborating with renowned partners. The FIT e-bike tracker, the latest launch in cooperation with IoT Venture, is fully integrated into the FIT app. A plus in safety. "The FIT e-bike tracker is an IoT module (Internet of Things) which, in combination with the FIT app, not only locates the exact position of the pedelec, but also helps users to report it to the police and recover it in the event of theft," says Angela Bieli. "The e-bike tracker is a real protector. Anyone who wants to can activate the motion alarm, which sends a push message to the smartphone when the e-bike moves, or a fall detection with emergency call function, which can save the life of the person involved in an accident in an emergency," she adds.

"The pressure is on"

The 360° e-bike experience is a top priority at Biketec. The smartphone app and accessories should be one thing above all else for riders: user-friendly. The aim is to seamlessly combine cycling with digital features - for harmonious interaction with greater comfort and safety. This is also ensured by the retrofittable tire monitoring system. The tire pressure sensors transmit the current air pressure to the smartphone or e-bike display in real time via Bluetooth, thus ensuring greater riding comfort, battery range and improved handling. If the pressure deviates from the ideal value, a warning message is sent to the display or the FIT app. Biketec also relies on the industry leader Schrader TPMS Solutions for this product.

Display as the key

E-bike displays are often stolen. Buying a new one is not only expensive, but also inconvenient. So why not simply remove the display and use it to lock the e-bike electronically? The Display Lock function, which can be purchased in the app, offers precisely this function. The e-bike then no longer has any motor support and is worthless to thieves. If the display does remain on the pedelec and is stolen, it cannot be used for another e-bike due to its coding and therefore cannot be resold.

Specialist dealers as strong service partners

Biketec relies on qualified specialist retailers to support consumers and maintain e-bikes. Biketec offers a growing portfolio of accessories and functions, such as the practical plug-and-play function of displays and batteries: battery capacity and display size according to customer requirements, for an individualized offer and more scope for advice. Upgrades to the motor or charger can also be carried out by specialist retailers for e-bikes with FIT integration.

The FIT E-Shop and the service tools serve as a platform for specialist retailers for all service topics. Single sign-on ensures easy access to all tools. In addition to the ease of use, the specialist dealer only needs this system for diagnosis or maintenance of the e-bikes, regardless of which motor is installed in the e-bike.

Relief for the specialist dealer

Communication between consumers and system manufacturers is becoming increasingly direct and the demands on specialist retailers are becoming more diverse. To take the pressure off retailers when it comes to digital issues, Biketec offers direct support for all matters relating to the FIT app and its functions. The case is described via a chat function in the app and the issue can be addressed directly.

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