Mail-order king Canyon seeks the way into the bike stores

Canyon stationär

Photo: Canyon Bicycles

The German mail-order king Canyon has a flaw for some of its customers: although a large proportion of the bikes are already pre-assembled, it still takes a few very skilled steps to get the bikes onto the trails or the road. This is why Canyon wants to increasingly cooperate with bike stores that take over the final assembly and deliver the bikes to customers.

Collect & Ride: Canyon is rolling out this concept in the DACH region. This can be booked at the time of ordering and ensures that a specialist dealer assembles the mail-order bike, adjusts it, disposes of the packaging material and delivers the bike. The service also includes an explanation of how the bike works.

This service costs around 149 euros in the eurozone and around 199 francs in Switzerland. Canyon hopes that this offer will appeal to a new target group that does not have the confidence to get the mail-order bike ready to ride themselves. For customers, this delivery method can also ensure that they have a contact person right from the start if the bike needs servicing or repairs.

canyon.com